Bakers and Confectioners Across Odisha

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Frequently Asked Questions [FAQs] : 

Q. Do you serve fresh products everyday?
Yes, all Cookies product shops, in all cities, offer only soft and fresh products delivered daily.

Q. What do you do with unsold products?
Following strict protocols Cookies cake shops returns unsold Cakes, Pastries, Savouries and Snacks on a daily basis to the bakery. Depending on the state of deterioration, if still edible, the Cakes, Pastries, Savouries and Snacks are given to charity or used as cattle feed. If products are stale, the entire lot is destroyed. test

Q. What is the shelf life of Cakes and Pastries?
Fresh Cream Cakes and Pastries 2 days if refrigerated.

Butter Cream Cakes and Pastries 2 to 3 days.

Q. How many exclusive Cookies cake shops are there in India?
There are more than 500 Cookies cakes shops in 12 cities of India. The same can be viewed in our Store Locator section.  

Q. How many manufacturing units do you have in India ?
Cookies cake manafacturing factory is located in each of the 14 cities.  

Q. How does the Gift a Cake online concept work?
All you need to do is log on to From there, you can browse our, shop by occasion, and different categories given in the main page. So you click your choice of product, purchase it for your loved ones, and Cookies will gift your surprise to your loved ones. This is the theme of Gift a Cake online with Cookies.

Q. What are the various payment options?
1. Credit Cards (Visa / Mastercard / American Express)

2. Debit Cards.

3. netBanking. (Only for Indian banks)

Q. What is the Lead Time to execute cake deliveries?
We require atleast 72 working hours to bake a fresh cake and deliver it to your loved ones with a personalised message on our exclusive Cookies Gift Card. 

Q. Is the Payment Gateway on the Cookies Website Secure?
The Payment Gateway for complies with the Standard Industry Level Security & are Verified by the following Security Providers: 

1. VeriSign Secured.

2. PCI (Security Standards).

3. Hacker Safe.