Bakers and Confectioners Across Odisha

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Delivery Information

  • Cake deliveries will be made between 12 noon to 6 pm on the given date.
  • Marvel Cake deliveries will be made between 9:00 AM to 6:00 PM by our courier partner. Non cake products shall be delivered within 3-4 working days as per your delivery date.
  • Mid-night Delivery will be made between 11.30 pm to 12.30 am on mentioned / asked delivery date (not yet started).
  • Products categorised in Premium Chocolates, Premium Assortment, Collectible Gifts, Greeting Cards and Marvel Cakes are delivered by courier. We try our best to deliver these product on the delivery day. However, in unavoidable circumstancesor wrong pin code these products may reach before or after delivery date mentioned.
  • Flowers are delivered seperately by the vendors associated with us.
  • The delivery will NOT be redirected / redelivered to any other address in any circumstance.
  • The selected product will be delivered only in the city.
  • We will consider the order as “executed” in the following cases :
    • Delivery not done due to wrong address / wrong pincode in case of courier products.
    • Recipient not available.
    • Premises locked.
    • Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
    • Recipient refused the products.
    • Delivered the product at the Gate / Reception / Neighbour.
  • Please note that Cakes, Chocolates, Cookies, Flowers and other perishable products are sourced locally at the delivery location & will be hand delivered.
  • No Deliveries on prescribed holidays.
  • The image displayed on the site are indicative in nature. Actual product may vary in appearance, shape or design as per the availability.
  • We reserve the right to substitute the products with equal or higher value in case of non availability of the desired product.
  • In case of floods / Heavy Rains / National Bandh we reserve the right to reschedule the delivery for another date.
  • No change in instructions can be entertained after placing the order.
  • Orders once placed cannot be cancelled.
  • In case the product is not delivered due to any of the above reasons, the update will be available on the website and the same can be collected the delivering Cookies outlet only on the same, details of which are available with our customer support team.
  • Proof of delivery will be provided in case of any dispute in delivery.
  • If the products are in outskirts of serviceable area it will take more than 48 hrs delivery time.
  • For traded commodities, respective brand owners will be responsible for the quality of product.
  • Delivery of certain branded items may not be possible / delayed under certain un-controllable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description equal or higher in value shall be delivered.
  • Shipping details will be mail between 6.00 PM to 9.00 PM.
  • Product once consumed or accepted cannot be cancelled or refunded in any circumstance.
  • Non Cakes & Marvel Cake shall be delivered within 2 to 3 working days through our courier partner.